Motorbike insurance quote

Privacy and Cookie Policy

July 2016

Vast Visibility Limited - ICO registered number: Z2630581

Data Protection

We take Data Protection seriously because we want you to feel confident about the privacy and security of the personal information you input on our website.

We follow strict security procedures in the storage and disclosure of your information as required by law.

In supplying our service, we will have to collect and process personal information about you. We have to disclose that information to the brokers or insurers in order to obtain a quotation and afterwards if you take out a policy.

The type of personal data, which could include sensitive data, that we will be collecting are:

  • Biographical data such as user’s name, address, e-mail address, phone number, convictions and medical conditions.
  • Information that is automatically collected such as IP address, login information (if applicable), URL clickstream to, through and from the site (including date and time); insurance services viewed or searched for, length of visits etc.
  • Information which is received from other sources such as other websites or online services linked to by Vast Visibility Limited

Any personal information that we retain will be held in strictest confidence.

The Brokers and Insurers you are introduced to will have their own Data Protection Policies. They may differ from ours so you should check how they will use your data.

They and the other providers linked to our service are only entitled to use your data for the purpose of providing you with insurance quotations on the requested product and are not entitled to use your information for general marketing purposes unless you have consented to this directly with them. We will not overwrite any existing marketing preferences you have previously set up with product providers.

By submitting information into our site, you consent to the processing of this data about you by the product providers and us.

Information disclosure

We will not disclose any of your information to other parties, without your permission unless we are legally obliged to disclose information in the following four exceptional cases permitted by law. These are where we are legally compelled to do so; where there is a duty to the public to disclose; where disclosure is required to protect our interest; and where disclosure is made at your request or with your consent.

Your personal data

Vast Visibility Ltd, who for the purposes of DPA are the Data Controller administer the website, comply with and are registered under the data protection laws in the United Kingdom and take all reasonable care to prevent any unauthorised access to your personal data.

Under the terms of the Data Protection Act 1998, if you require a copy of the information we have concerning you, please write to the Data Protection Officer and enclose a cheque for the administration fee of £10.00 made payable to Vast Visibility Ltd and send to Vast Visibility Limited, 8 Princes Parade, Princes Dock, Liverpool L3 1DL. We are entitled to charge you this fee under the Data Protection Act 1998 to cover our administrative costs.

In the event of the sale of the business, personal data held by Vast Visibility about customers will be transferred along with other assets to the new owners.

We reserve the right to alter or modify this privacy policy statement at any time and in response to changes in applicable data protection and privacy legislation.

If you have any enquiry about our data protection and privacy policy or practices, please email us – customer.services@theinsurers.co.uk

Removing data

If you would like us to remove any personal information from our records, then please email us – customer.services@theinsurers.co.uk. Please supply your full name, address and date of birth when contacting us in order that we can locate your file. We will make all reasonable efforts to delete your information from our files or you can unsubscribe using the following link: unsubscribe here

Monitoring

Monitoring or recording of your calls, emails, text messages and other communications may take place in accordance with UK law, and in particular for business purposes, such as for quality control and training; processing necessary for the entering into or the performance of a contract; to prevent unauthorised use of our telecommunication systems and web sites; to ensure effective systems operation; to meet any legal obligation; in order to prevent or detect crime. Please visit the following website for further information www.ico.org.uk.

How We Use Your Personal Data

Your personal information is used for the purpose of allowing you to receive insurance quotes, informing you of other products and services we offer, fulfil any promotions that we operate and for tracking any purchased policies.

As part of our service, we may also contact you approximately 12 months after you completed your quote in order to provide you with a new set of quotes that could be for used for your next renewal. We do this by resubmitting the data that we hold on you to get updated prices from our providers.

As part of the insurance quotation process, if you choose to receive a quotation you will be sent an email, sms and in some cases will receive phone calls from insurance brokers. This part of the process is mandatory, however to stop receiving additional emails, including renewal emails from us you can update your own contact preferences by using the unsubscribe system.

We may also use your data for research purposes, data analysis and enhancement, remarketing and for delivering advertisements relevant to you on third party websites.

If you give us your driving licence number when obtaining an insurance quote, it may be submitted to the DVLA MyLicence service by us and /or our providers in order to verify the status of your (or any named driver's) licence and entitlement along with any relevant restriction information, endorsement and/or conviction data. These searches will not show on your (or your named driver's) DVLA driving licence record. Carrying out these searches may help insurers prevent fraud and they reduce the likelihood of negligent misrepresentation and non-disclosure of important information.

Credit and Validation Searches

During the process of generating a quote some insurance/service providers, including ourselves, might make credit, identity and/or fraud checks and by using our service you authorise them/us to do so. For example this may involve:

  • Credit reference agencies checking details against public or private sources, and using these details to help other companies verify you. The insurance checks are registered as general insurance searches and may be viewed by other companies when you apply for credit or insurance.
  • Records of searches being kept, which may be linked to records of persons financially associated with you.
  • If you give inaccurate details or fraud is suspected this may be shared with fraud prevention agencies, and may also be used by other organisations to make decisions about you and others in your household on credit, insurance (including claims), debt tracing, and to prevent crime.

Some insurance/service providers, including us, may also carry out checks against data they already hold on you (or is held by the company whose brand they administer the product for, or members of their group of companies) such as data from existing products, account data or loyalty scheme data. They may use this data to help them assess and rate your application for a quote and determine your premiums. They may also pass this data to their insurance underwriters for these purposes where applicable.

We may use and share your information to help them and us:

  • assess financial and insurance risks;
  • develop our services, systems and relationship with you;
  • prevent and detect crime.

Site Security

We use the industry standard secure sockets layer (SSL) 128-bit encryption technology to ensure that all your personal and transactional information is encrypted before transmission. To check that you are in a secure area of our site look at the bottom of your browser and you will see a closed padlock. All this technology and our policies are to safeguard your privacy from unauthorised access/improper use and we will continue to update these measures as new technology becomes available.

IP addresses

Your IP address is a series of numbers which identify a computer (not a person) on the internet. We use IP addresses to help diagnose possible service interruptions and administer our service and website.

Cookies & Our Cookie Policy

A cookie is a small text file that is placed on your hard disk by a web page server. Cookies cannot be used to harm your computer, they cannot run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. Cookies do not contain any personal information about you, they are only used to identify your computer to a server.

We use cookies on our website to help us understand how you have interacted with our site, how you found our site so we can improve our website, service and marketing. We also use cookies as part of our insurance quote process so you can save, recall and amend your insurance quotes. These cookies are required to enable you to fully use our website.

The full list of cookies we use is in a table below. There is a remove button next to each cookie, should you wish to remove this cookies from your computer.

Cookie Name Cookie Description Delete cookie
Session Related Cookie:
ASP.NET_SessionId This is our own cookie that stores your session information while you complete our insurance quote form.
ASPSESSIONIDAASQAQTD
FedAuth This cookie will check if you are signed into Confused.com and will fill in some of your details if you are to make your quote easier.
FedAuth1 This cookie will check if you are signed into Confused.com and will fill in some of your details if you are to make your quote easier.
Google related:
__gads These are google analytics cookies that help us to analyse how our visitors use our website.
_gali
_gat_main
main
Visibility Stats:
visibility_stats This is our own cookie that helps us analyse how visitors use our website.
source_refid These are our own cookies that store information about how visitors found our website.
source_referer
questionSetStart
questionSetFinish
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